![]() ![]() Oft sind Aussetzer der Datenverbindung dafür verantwortlich, dass das Herunterladen von Dateien scheitert. Als erstes sollten Sie Ihre Internetverbindung prüfen und es anschließend erneut zu versuchen. Entsprechend simple sind auch deren Lösungen. I’m really sorry for the inconvenience this is causing.”Īt present there’s no clear ETA for when this will be fixed and the current situation with Omicron, as well as Christmas holidays, probably won’t be helping to push things along. In den meisten Fällen führen schon sehr kleine Probleme zu Abbrüchen von Downloads. I have reached out to some users on this thread for some help whilst we test different scenarios, if you would like to get involved with this you can let me know. My attempts to reach them have been fruitless. I have been sending emails to customer service to fix the problem for over a month. That way the next time you need it, you should be able to select it from File>New>My Templates. However, I don't have access to premium features. When you choose to download a copy to Word, Excel, etc., go to your Office templates folder and save it as a template (using the template extension) instead of a document. In the meantime we are asking not to change DNS settings and as a temporary solution download your content to your box via the Sky Go app. I was charged 59.99 for Premium subscription. We are aware that this will cause inconvenience for you all especially during this time of year and we want to reassure everyone that the relevant teams are working hard to resolve this issue ASAP. It’s been reported that this is happening with both customers using a 3rd party broadband as well as our own Sky Broadband customers too. I always get rave reviews of my holiday card. She always answered promptly and concisely so I knew exactly what I needed to proceed. The free version of this slideshow creator is very limited, though if you want to do much with it, you’ll need to spring. “We are aware we’re experiencing issues with our Sky Q and Sky+ HD boxes with customers reporting intermittent failed downloads on On Demand content. 4 reviews US Great customer service Anastasia was great. Smilebox is as fun and easy to use and the name suggests. Instead, the provider suggests, as a “ temporary solution“, to try downloading content to your box via the Sky Go app instead.Ī Sky Community Manager (Chloe-W22) said: ![]()
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